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For any enquiries, complaints, or requests regarding your order, our products, or your personal data, please don't hesitate to get in touch. We aim to respond to all messages within 2 business days.
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@fauxbotanicalstudio
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You can also reach us via our Contact page.
In accordance with the UAE Federal Decree-Law No. 14 of 2023 on the Protection of Personal Data (PDPL) and the UAE E-Commerce Law (Federal Law No. 1 of 2006), customers have the right to submit complaints, request data access, or request data deletion by contacting us directly at the email address above. We are committed to resolving all disputes and complaints in a timely and fair manner.
For consumer protection concerns that remain unresolved, you may also contact the UAE Ministry of Economy or the relevant emirate's Department of Economic Development (DED).