Terms of service
Overview
This website is operated by Enki L.L.C-FZ. Throughout the site, the terms "we", "us" and "our" refer to FAUX. FAUX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are of legal age to enter into a binding contract under the laws of the United Arab Emirates. You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws. You must not transmit any viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to our Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy, Completeness and Timeliness of Information
The material on this site is provided for general information only. We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update any information.
Section 4 — Modifications to the Service and Prices
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice and shall not be liable to you or any third party for any modification, price change, or discontinuance.
Section 5 — Products
We have made every effort to display our products as accurately as possible. However, we cannot guarantee that your screen's display of any colour will be fully accurate. We reserve the right to limit quantities, discontinue products, or restrict sales to any person or region at any time. We do not warrant that the quality of any products purchased will meet your expectations.
Section 6 — Orders and Billing
We reserve the right to refuse or cancel any order at our sole discretion. In the event of a change or cancellation, we will attempt to notify you using the contact details provided at checkout. All prices are in UAE Dirhams (AED) and are inclusive of VAT at the applicable rate. You agree to provide accurate and complete billing and payment information for all purchases. For returns, please review our Refund & Returns Policy.
Section 7 — Optional Tools
We may provide access to third-party tools over which we have no control or input. We provide access to such tools "as is" and "as available" without any warranties or endorsement. Any use of optional third-party tools is entirely at your own risk.
Section 8 — Third-Party Links
Our site may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of those sites and will not have any liability for any third-party materials or transactions. Please review third-party policies carefully before engaging in any transaction.
Section 9 — Comments and Feedback
If you send us feedback, suggestions, or other submissions, you agree that we may use them in any medium for any purpose without compensation or obligation to you. You are solely responsible for the accuracy of any content you submit, and it must not violate the rights of any third party.
Section 10 — Personal Information
Your submission of personal information is governed by our Privacy Policy and UAE Federal Decree-Law No. 14 of 2023 on Personal Data Protection (PDPL).
Section 11 — Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions in pricing, descriptions, or other information at any time without prior notice, including after an order has been submitted.
Section 12 — Prohibited Uses
You are prohibited from using this site: for any unlawful purpose; to violate any applicable laws or regulations; to infringe intellectual property rights; to harass, harm, or discriminate against any person; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others; to spam, phish, or scrape; or to interfere with the security of the Service. We reserve the right to terminate your access for any violation.
Section 13 — Disclaimer of Warranties and Limitation of Liability
To the fullest extent permitted under UAE law, our Services and products are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. In no case shall FAUX, Enki L.L.C-FZ, our directors, employees, affiliates, agents, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products purchased through it.
Section 14 — Indemnification
You agree to indemnify and hold harmless FAUX, Enki L.L.C-FZ, and our affiliates, officers, directors, employees, and agents from any claim or demand arising from your breach of these Terms, your violation of any law, or your use of the Services.
Section 15 — Severability
If any provision of these Terms is found to be unlawful or unenforceable, it will be severed to the minimum extent necessary and the remaining provisions will continue in full force and effect.
Section 16 — Termination
These Terms remain effective unless terminated. We may terminate your access at any time without notice if you fail to comply with any part of these Terms. You will remain liable for all amounts due up to the date of termination.
Section 17 — Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund & Returns Policy, and Shipping Policy, constitute the entire agreement between you and FAUX and supersede any prior agreements or communications.
Section 18 — Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Section 19 — Changes to These Terms
We reserve the right to update these Terms at any time. Your continued use of the site following any changes constitutes your acceptance of the revised Terms.